Support topic

Ongoing care & updates

Everything related to ongoing care & updates.

FAQs

Updates, security monitoring, and a set amount of content changes each month. Exact scope depends on your plan. We'll walk through what fits your situation on a call.
That's fine too. Not every site needs a full care plan. We'll tell you honestly whether ongoing care makes sense for you or whether occasional as-needed help is the better fit.
Yes. This is one of the most common things that goes unnoticed on small business sites until it becomes a real problem. Regular monitoring catches it early.
Absolutely. Care plans aren't about taking control away from you. It's there for the things you'd rather not have to think about.
Additional work beyond your plan is billed at our standard rate. We'll always confirm before doing anything that goes beyond your monthly plan, so there are no surprise charges.

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